1. INTRODUCTION
This Privacy Policy explains how Landscapes.app (“we,” “our,” or “us”) collects, uses, and protects your information when you use our mobile application and related services (“Service”). By using Landscapes.app, you agree to the practices described in this Privacy Policy.
2. ELIGIBILITY (AGE REQUIREMENT)
Landscapes.app is intended for users aged 17 and older.
- We do not knowingly collect personal information from individuals under 17.
- If we learn that we have inadvertently collected data from a user under 17, we will delete it.
By using the Service, you represent that you are at least 17 years old.
3. INFORMATION WE COLLECT
We may collect the following categories of information:
Account information (email address, phone number if used for SMS verification).
- Profile information (username, bio, profile photo).
- Subscription status (plan type, renewal date, region) provided by Apple/Google.
- Device information (IP address, device model, OS version).
- Usage data (screens viewed, actions taken, interaction patterns).
- Photos and posts you upload.
- Moderation signals (flags, reports, automated safety indicators).
- Payment information is NOT collected or stored by us and is handled solely by the Apple App Store or Google Play Store.
4. HOW WE USE INFORMATION
We use your information to:
- Provide, maintain, and improve the Service.
- Authenticate users and secure accounts.
- Process subscriptions and verify entitlements.
- Send transactional communications (account updates, emails).
- Moderate content and maintain a safe community.
- Analyze usage patterns to improve features and performance.
- Comply with legal obligations and prevent fraud.
5. FREE TRIALS & SUBSCRIPTIONS
Subscription and billing information is processed by the Apple App Store or Google Play Store.
- We do not receive or store full payment information.
- We may receive limited details such as plan type, subscription status, renewal dates, and region.
- For users participating in a 7-day free trial, we receive confirmation of trial start/end, and whether the user converted to a paid plan.
6. PHOTOS, UPLOADS & CONTENT MODERATION
When you upload photos or create posts:
- Images may be processed using automated content safety systems (e.g., Microsoft Azure Content Safety).
- We detect harmful, explicit, or prohibited content.
- Your content may be reviewed manually if flagged or reported.
Deleted posts (including automatic deletion for Starter tier users) may persist temporarily in secure backups before being permanently removed.
7. THIRD-PARTY SERVICE PROVIDERS
We use trusted third-party providers to support our operations. These include:
Microsoft Azure – hosting, servers, storage, databases, CDN, AI content safety.
Twilio – SMS verification and authentication.
SendGrid (Twilio SendGrid) – transactional email delivery and system notifications.
RevenueCat – subscription management and entitlement tracking.
Branch.io – deep linking, referral routing, and attribution analytics.
These providers may receive limited information necessary to provide their services and are contractually obligated to protect your data.
8. COOKIES & TRACKING
If you interact with our website or shared links:
- We may use cookies, analytics tools, or browser storage to improve functionality.
- We may collect basic web analytics (IP address, browser type, pages viewed).
9. DATA RETENTION
We retain:
- Account information for as long as your account is active.
- Posts and photos until deleted by you (or automatically deleted under Starter tier rules).
- Backups for a limited period for security and disaster recovery.
- Logs and moderation data as required for safety and legal compliance.
If you delete your account, most data is removed within 30–90 days, except where retention is required by law.
10. DATA SECURITY
We use industry-standard security measures, including encrypted storage, secure server infrastructure, moderation protections, and access controls. No system is 100% secure, but we take reasonable steps to protect your information.
11. YOUR RIGHTS
Depending on your region, you may have rights to:
Access your data.
Request deletion of your data.
Correct inaccurate information.
Request a copy of your data (export).
Withdraw consent (where applicable).
Requests may be submitted to: info@landscapes.app
12. INTERNATIONAL USERS
If you access Landscapes.app from outside the United States:
- Your data may be transferred to and processed in the United States.
- We take steps to ensure appropriate safeguards are in place for international transfers.
13. CHILDREN'S PRIVACY
Landscapes.app is not intended for anyone under 17.
We do not knowingly collect or store personal data from minors.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. Material changes will be communicated in-app or on our website. Your continued use of the Service after updates indicates acceptance.
15. CONTACT US
If you have questions about this Privacy Policy, contact us at: Email: info@landscapes.app